Shop the Aetna OTC Catalog Online
Browse eligible OTC items covered by your Aetna plan. Free shipping on qualifying orders.
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About the Aetna OTC benefit
What the Aetna OTC catalog covers
The catalog includes both brand-name and generic products across several categories. What's available depends on your specific plan, but most plans cover the following.
•Pain relief items: Aspirin, acetaminophen, ibuprofen, naproxen, topical pain creams, and heating pads.
•Allergy and cold medicine: Antihistamines, decongestants, cough suppressants, and nasal sprays.
•First aid supplies: Bandages, gauze, medical tape, antiseptic wipes, antibiotic ointment, and wound care products.
•Digestive health aids: Antacids, laxatives, anti-diarrheal medications, fiber supplements, and heartburn relief.
•Vitamins and supplements: Many plans cover vitamins C, D, B vitamins, calcium, and zinc.
•Dental and oral care products: Toothbrushes, toothpaste, mouthwash, floss, and denture care products.
•Eye and ear care: Eye drops, contact lens solution, ear drops, and ear wax removal kits.
•Incontinence supplies: Adult briefs and bladder control pads are covered under most plans.
•Health monitoring devices: Blood pressure monitors, glucose meters, and related supplies.
The Extra Supports Wallet
Aetna’s Extra Benefits Card uses a “wallet” system. Most members have an OTC Wallet, which covers standard health and wellness products. Members with qualifying chronic conditions may have access to an Extra Supports Wallet, which covers a broader range of items including:
•Healthy foods: produce, dairy, meat, frozen and prepared foods, and beverages
•Personal care products: soap, toothpaste, and related items
•Utilities and transportation: certain utility bills, public transportation, and rideshare services
Where to use your Aetna OTC benefit
•My OTC by Chapter: MyOTC.com is the simplest way to shop your Aetna OTC benefit online. Enter your plan information and you'll only see items eligible under your specific plan. Shipping is free, and you can set reminders so your credits don't expire unused.
•In store: The Aetna Medicare Extra Benefits Card works at participating retail locations including CVS Pharmacy and other participating retailers.
•Through CVS.com/Aetna: Aetna's OTC benefit is administered through CVS Health Solutions and can also be accessed at CVS.com/Aetna.
How to check your Aetna OTC balance
•MyOTC.com: Your available balance is visible when you shop. It will update after each order
•Online: Sign in at your Aetna member portal
•App: Use the CVS OTC Health Solutions app to view your balance
•Phone: Call the number on the back of your Aetna Medicare Extra Benefits Card
Frequently Asked Questions
OTC Categories
Allergy & SinusBathroom SafetyBraces & SupportsCold, Cough & FluDaily Living AidsDaytimeDentalDiabetes OTCDigestive HealthEye & Ear CareFeminine HealthFirst AidFoot CareGroceriesHealth DevicesIncontinenceMobility AidsPain ReliefPopular OTC ItemsSkin & Sun CareSleeping & SnoringVitamins & Supplements
The Chapter OTC App is offered by Chapter Technologies, LLC, a private company not affiliated with any government agency or the Medicare program. Exclusions and terms apply. Over-the-counter (OTC) allowance benefits are included in select Medicare Advantage plans. The allowance may only be applied to select OTC products. Allowance amount and eligible items vary by plan and the Chapter App is not compatible with every Medicare Advantage plan. Chapter Technologies LLC is not an insurance carrier and does not market, sell, or offer Medicare Advantage plans or any other insurance product.